Shipping & Delivery Policy
All orders are processed and dispatched within 2 business days at most (excluding weekends and public holidays), given that the item is in stock. You will receive an email when your order has been confirmed, and you will receive another email with tracking information when your order has been shipped from our Sydney warehouse.
Free delivery on all Australian orders $60 and over!
We offer the following flat shipping rates to all Australian orders:
|Region||Order subtotal||Delivery cost|
|Australia||$0 – $59.99||$8.95|
|Australia||$60 and over||Free|
Estimated delivery times
New Zealand deliveries
We offer the following flat shipping rates to all New Zealand orders:
|Order subtotal||Estimated delivery time||Delivery cost|
|All orders||7 – 10 business days||$19.95|
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 3 business days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
Visit our refund policy page.